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Privacy Policy

Puntit › Privacy Policy

This Privacy Policy outlines the manner in which Puntit Casino (“Puntit”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you access or use our website and related services. Our practices are designed to comply with applicable data protection laws in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Puntit Casino is the data controller responsible for the processing of your personal data. If you have any questions or concerns regarding your personal information or this Privacy Policy, you may contact us using the details provided at the end of this document.

2. Data We Collect

We collect and process various types of personal data to provide our services and fulfill our legal obligations. The categories of data we may collect include:

  • Identity Information: Name, date of birth, gender, and identification documents.
  • Contact Information: Address, email address, and telephone number.
  • Account Data: Username, account password, account activity, and transaction history.
  • Financial Information: Payment card details, bank account information, and details of deposits and withdrawals.
  • Technical Data: IP address, browser type, operating system, device identifiers, and usage data obtained through cookies and similar technologies.
  • Documentary Data: Copies of identity and verification documents for anti-money laundering (AML) and know your customer (KYC) purposes.
  • Marketing Preferences: Records of your choices regarding marketing communications.

3. How We Use Your Data

We process your personal data for the following purposes, based on legal grounds such as contract performance, legal obligation, legitimate interests, or your consent where required:

  • Account registration, identity verification, and management of your user account.
  • Processing deposits, withdrawals, and other financial transactions.
  • Compliance with regulatory and legal obligations, including anti-fraud, AML, and KYC checks.
  • Providing customer support and responding to your inquiries.
  • Personalising your experience and improving our website and services.
  • Sending service-related communications and, if you consent, marketing communications.
  • Detecting, preventing, and investigating fraud, unauthorized transactions, or other illegal activities.
  • Conducting statistical analysis and research to enhance our offerings.

4. Data Sharing and Disclosure

We may share your personal data with third parties as necessary to provide our services and meet our legal obligations. These third parties may include:

  • Payment processors and financial institutions for transaction processing.
  • Identity verification and fraud prevention agencies.
  • Regulatory authorities and law enforcement agencies, as required by law.
  • Service providers who assist with IT, security, marketing, analytics, or customer support functions, under strict contractual obligations.
  • Professional advisers, such as legal and financial consultants.

In all cases, we ensure that your personal data is disclosed only to the extent necessary and in compliance with applicable data protection laws. We do not sell or rent your personal data to third parties for their own marketing purposes.

5. International Data Transfers

Your personal data may be transferred to and processed in countries outside the United Kingdom and the European Economic Area (EEA). Where such transfers occur, we implement appropriate safeguards, including standard contractual clauses or other lawful mechanisms, to ensure the protection of your data in accordance with applicable legal requirements.

6. Data Security

We employ appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong passwords and maintain the confidentiality of your account credentials.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including the provision of our services, compliance with legal and regulatory requirements, resolution of disputes, and enforcement of our agreements. The specific retention period may vary depending on the nature of the information and the requirements imposed by applicable law.

8. Your Rights

Under the UK GDPR and related data protection laws, you have certain rights in relation to your personal data, including:

  • The right to access your personal data and request a copy of the information we hold about you.
  • The right to rectify inaccurate or incomplete personal data.
  • The right to request the erasure of your personal data, subject to legal or regulatory obligations.
  • The right to restrict or object to the processing of your personal data in certain circumstances.
  • The right to data portability, allowing you to obtain and reuse your data across different services.
  • The right to withdraw your consent at any time, where processing is based on consent.
  • The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been infringed.

To exercise your rights, please contact us using the details provided below. We may require verification of your identity before fulfilling your request.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to collect technical and usage data, enhance website functionality, personalize your experience, and analyze trends. You may manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. The latest version will always be available on our website, and significant changes will be communicated as required by law.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: Puntit Casino, Data Protection Officer, Email: [email protected], Address: [Insert Address].

This Privacy Policy is effective as of 1 June 2024 and applies to residents of the United Kingdom using Puntit Casino’s online services.